Every email answered. Nothing left waiting.

Yobot reads every email, matches it to the customer and the job, drafts the reply and files the rest. Every morning it finds the conversations that have gone quiet, on their side or yours, with the follow-up ready. Your team says yes to what goes out.

Try the free Discovery Agent → Talk to Joe

Built for installers, service companies and any business whose day starts in a shared inbox.

Real work: a support inbox went from 10,000+ unclosed conversations to under control in under ten days. Read how.

Sound familiar?

The inbox runs the day. It doesn't have to.

The inbox runs the day.

Customers chase, suppliers send invoices, installers send photos. Someone spends half the morning just working out what's in there.

Things go quiet.

A customer stops replying, a supplier never sends the credit note, or the reply we owe sits for a week. Nobody notices until it turns into a complaint or a lost job.

The same problems keep coming back.

The same questions and faults arrive every week, but nobody has time to spot the pattern, let alone fix the cause.

What it does

The jobs a Yobot takes off your plate.

It works on the rhythm that suits you, three times a day or every hour, inside the inbox, CRM and job system you already use.

  • Every email read, sorted and filed to the right job
  • Replies drafted for the routine questions, held for your yes
  • Every conversation that has gone quiet found each morning, with the follow-up drafted, whether the wait is on them or on you
  • Each message matched to the customer, their job and their history
  • Booking changes and technician visits lined up for approval
  • A weekly report on response times, backlog and repeat causes
Illustration: Yobot works a control desk that turns an overflowing funnel of email into three tidy trays

How it works

Illustration: Yobot on a rolling ladder files each email into the matching job folder

It works where your team already works.

Your team keeps the inbox, CRM and chat they know. Yobot does the legwork inside them.

  • Every send is approved. Routine replies can be batched for one tap. Anything unusual comes to a person first.
  • It knows how you do things. It's trained on your documented rules: how you handle warranty claims, reschedules and complaints.
  • Nothing gets lost. Calls, emails and job notes end up on the customer record, where the next person can find them.

Results

The inbox that came back under control.

10,000+

unclosed conversations in a shared support inbox. Under control in under ten days.

The inbox that came back under control.

At an Australian home installation business, the shared support inbox had over ten thousand unclosed conversations in it. We built them an agent trained on the business rules we documented, and in under ten days the inbox was under control.

Three times a day it reads new emails, connects each one to any related deal or support ticket, and posts one summary to the team chat with the replies and actions already drafted. The team reviews and approves every send.

Along the way we found thousands of recorded customer calls that had never reached the CRM. We set up a pipeline to transcribe them and link them to the customer record. That work alone had previously been quoted at $12k a year. The CEO told us they cried with happiness the day the unread count started coming down!

Read the full story

How it starts

Three steps to your first job running.

Step 01 · Free, online

The Discovery Agent

Our agent asks how your business runs and where the work piles up, then does one piece of it in front of you. You can book a call with Joe at the end.

Start the Discovery Agent →
Step 02 · A call with Joe

The strategy call

Joe brings what the Discovery Agent found. We pick the first job and quote it on the call, so you know exactly what gets built and what it costs.

Book a call with Joe →
Step 03 · Done for you

Live within a month

Your Brain and Yobot are live in your team chat within a month at most, then we build the first job. Then we run it for you and keep adding jobs from inside.

See a Yobot at work →

Fair questions

The questions owners ask us.

Can it work with our CRM and job system?

Yes. We start from the systems you already run and connect Yobot to them, so your team doesn't move to a new app.

Will it reply to customers on its own?

Not unless you decide it should. To start, your team approves every send. Wider permissions only open when the results show they are safe, and only with your approval.

Can it chase the people we are waiting on?

Yes. Every morning it finds the conversations that have stalled, whether a customer, supplier or builder owes you a reply or you owe them one, and drafts the follow-up for your yes.

How quickly can it make a difference to a backlog?

At one Australian installation business, a shared inbox with over ten thousand unclosed conversations was under control in under ten days. Your first job is scoped on the strategy call.

What happens to our customer data?

Your business information stays confidential. It is never shared and never sold. The Brain and the data belong to you, and you choose the AI provider.

What does it cost?

We scope your first job on the strategy call and quote it there, so you know exactly what gets built and what it costs before you commit.

Illustration: Yobot beside a bookcase of business knowledge while a new engine block clicks into place

Nothing left waiting in the inbox.

Start free with the Discovery Agent. It asks how your inbox works and does one piece of the work in front of you, then Joe walks you through the rest.

Try the free Discovery Agent → Talk to Joe